Privacy Policy

Last updated October 24, 2024

Welcome to the game website exclusively released by the publisher GoguSoft (referred to as “the Company”, or “ GoguSoft” or “we”), to ensure your rights (referred to as “user”, “gamer”, or “player) when the player provides and uses the service (the GoguSoft website and the game products published by GoguSoft are referred to as the “Services”) of GoguSoft Joint Stock Company. GoguSoft Company strictly implements and is committed to respecting the privacy of all gamers who play games exclusively published by GoguSoft.

Introduction

A game/video game means a game that uses an electronic device to create an interactive system that players can play.

Service means an activity consisting of non-existent elements, which resolves the relationship between the customer or the property owned by the customer and the supplier without the transfer of ownership.

User means people who download games published by GoguSoft.

Necessary Information

– When you register and/or use our Services, Games or Websites, or open an account.

– When you submit any form, including, but not limited to, application or other forms in connection with any of our products and services, either online or in other consciousness.

– When you enter into any agreement or provide other documents or information related to our interactions between two of us, or when you use our products and services.

– When you interact with us, such as through phone calls (which may be recorded), correspondence, faxes, face-to-face meetings, social media platforms, and email.

– When you use our electronic services or interact with us through the Game or the Website or our Services. This includes, but is not limited to cookies that we may deploy when you interact with our Games or Websites.

– When you make transactions through our Game site or Website.

– When you provide feedback or submit a complaint to us.

– When you register for a contest, game, or game-based event, during your gameplay.

– When you submit your personal data to us for any reason.

The above are just some of the common circumstances in which we collect your personal data, and do not reflect all of the circumstances under which we will collect your personal data.

Usage and player information security

We may collect, use, disclose and/or process your personal data for one or more of the following purposes:

– To review and/or process your application/transaction with us or your transaction or correspondence with third parties via the Services.

– To administer, operate, provide and/or manage your use and/or access to our Services, Websites, and Games (including but not limited to your preferences). ), as well as your relationship and user account with us.

– To respond to, process, settle or complete a transaction and/or respond to your requests for certain products and services and to notify you of service issues and activities Abnormal account movements.

– To enforce our Terms of Service or any applicable end user license agreement.

– To protect personal safety and the rights, property, or safety of others.

– For identification and/or verification.

– To maintain and manage any software updates and/or other updates and support may be required from time to time to ensure the smooth functioning of our Services.

– To address or facilitate customer service, carry out your instructions, resolve or respond to any inquiries submitted by (or intended to be submitted by) you or on your behalf.

– To contact you or communicate with you by phone, text message and/or fax message, email and/or mail or otherwise for the purpose of administering and/or managing our relationship or your use of our Services, such as but not limited to communicating administrative information to you in connection with our Services. You acknowledge and agree that our such communication may be by mail, document, or notice to you, which may include disclosure of certain personal data about you to provide such documents as well as on the package/envelope.

– To notify you when another user has sent you a private message or posted a comment to you in the Games or on the Website.

– To conduct research, analysis, and development activities (including, but not limited to, data analysis, surveying, development, and/or characterization of products and services), to analyze your using method of our Services, to improve our Services or products, and/or to improve your customer experience.

– To enable advertising and other tests and surveys, among others, to validate the size and composition of the gaming audience, and understand their experience with GoguSoft Services.

– For marketing purposes, in this case, to send you through various communication methods, marketing, and promotional information and materials relating to products and/or services (including, but not limited to, the products and/or services of third parties with which GoguSoft may partner or associate). We may sell, market or promote, whether such products or services exist at the moment or are created in the future. You are able to unsubscribe from marketing communications at any time by using the unsubscribe function in electronic marketing materials. We may use your contact information to send newsletters from us or from our related companies.

– To respond to legal proceedings or to comply with or as required by any applicable law and the requirements of the competent governmental authority.

– To compile statistics and research to meet reporting requirements and/or maintain internal or regulatory records.

– To perform discovery and verification or other screening activities (including, but not limited to, background checks) in compliance with regulatory or regulatory obligations or procedures our risk controls, which may be required by law or may have been applied by us.

– To check GoguSoft Services or Activities.

– To prevent or investigate any actual or suspected violation of our Terms of Service, fraudulent, illegal activity, omission, or misconduct, whether in connection with the fact you are using our Services or not, or any problems arising from our relationship.

– To store, host, back up (whether for disaster recovery or other purposes) your personal data.

– To process and/or facilitate a business asset transaction or a potential business asset transaction, where such transaction involves GoguSoft as a party or only one company; company or affiliates of GoguSoft as a party to or in relation to GoguSoft and/or anyone or more companies or affiliates of GoguSoft as the party(s), and which may include organizations other third parties to such a transaction. “Business Asset Transactions” means any purchase, sale, lease, merger, consolidation, or any other acquisition, liquidation, or financing of an entity or part of an entity, or of any business or property of an organization.

– Any purposes that we notify you at the time of obtaining your permission.

(Collectively, the “Purposes”).

As the purposes for which we will/may collect, use, disclose or process your personal data depend on the existing circumstances, such purposes may not appear above. However, we will notify you of such other purpose at the time of obtaining your consent, unless the applicable data processing without your consent is permitted under the provisions of the law on privacy protection of personal information or in accordance with the law.

How does GoguSoft protect user information? How to operate to protect user information?

– To enhance the safety and security of players’ personal information, GoguSoft will apply some technical measures or software/applications into the game. This does not affect the player’s personal information, will ensure the safety of the player’s account to the fullest extent.

– All personal information provided by the user and consented to GoguSoft’s access will be encrypted, and only a few GoguSoft technical staff are allowed to access this user information.

– GoguSoft encourages players to provide full information as in part 2 to help players find their accounts and change passwords as quickly as possible.

– If the player wants to withdraw information to GoguSoft, or request to stop processing the player’s information. GoguSoft will stop processing this information as soon as the user reports it. In case you want to re-enable the request to access information, the user also contacts again for the support. Cases of wanting to stop providing personal information will affect hacking problems, losing accounts, etc. This should be very carefully considered by the user.

Violations and Settlements

– Use software, applications, tools to interfere/hack into GoguSoft’s system.

– Unauthorized use of another user’s account.

– Acting to damage GoguSoft’s reputation and prestige when participating in the game.

– Accounts that make fraudulent transactions/trade with 3rd parties (not through official deposit channels) will be locked.

Term Amendments and Policy Effects

– This provision is valid until there is an alternative text/dispatch related to the game.

– GoguSoft reserves the right to amend, supplement all or some minor changes in these terms.

Contact/Support

For any questions and issues that need support, please contact:

Email: gogusoft.game@gmail.com